Privacy policy

This Privacy Policy describes how redhorns.in (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by:

  • Email: contact@redhorns.in
  • Customer Support Number :+(91) 700-362-0297 /+(91) 033-4800-1790
  • Customer Support Number (WhatsApp/Telegram):+(91) 700-362-0297/+(91)896-133-7838/ +(91) 033-4800-1790
  • By mail/post: Redhorns, 71, Biplabi Rash Bihari Basu Road, 401-A, 4th Floor, Bagree Market, A Block, 700001 Kolkata (WB), India.


 

 

 

 

 

 

 

 

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

  • Device information
    • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
    • Source of collection: Collected automatically when you access our Site using cookies, landing pages, log files, web beacons, tags, or pixels.
    • Disclosure for a business purpose: shared with our partner sites to enable them to serve you better.
    • Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site 
  • Order information
    • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
    • Source of collection: collected from you.
    • Disclosure for a business purpose: shared with our partner sites to enable them to serve you better like payment gateways, shipping & fulfillment apps etc.
    • Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers) , email address, and phone number.
  • Customer support information
    • Personal Information collected: we collect data provided by you to serve you better.
    • Purpose of collection: to provide customer support.
    • Source of collection: collected from you
    • Disclosure for a business purpose: we may share your data with shipping, fulfillment & enablement partners to provide you a great experience.


 

 

 

 

 

 

 

 

 

 

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use various services from service providers to offer you impeccable online experience.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.


Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We use Analytics tools to help us understand how our customers use the Site. 
  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our partner sites, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

Facebook -https://www.facebook.com/settings/?tab=adsGoogle -https://www.google.com/settings/ads/anonymousBing -https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.


    Retention

    When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.


    DO NOT TRACK

    Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

    CHANGES

    We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

    CONTACT US

    For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by:

    • E-mail : contact@redhorns.in 
    • Customer support number :+(91) 700-362-0297 / 990-388-6603
    • Customer support number (WhatsApp/Telegram):+(91) 700-362-0297 / 990-388-6603
    • By mail/post using the details provided : Redhorns, 71, Biplabi Rash Bihari Basu Road, 401-A, 4th Floor, Bagree Market, , 700001 Kolkata (WB), India.