NEXT DAY DELIVERY (T&C)
- We aim to deliver Prepaid Orders Above ₹ 500/- the Next-Day in all major metro cities(metro to metro) like Delhi, Mumbai, Chennai, Kolkata, Bangalore, Hyderabad, etc.
- Rest- of-India, we aim to deliver in 1-5 days.
- Prepaid customer orders are treated on a priority basis for dispatch & delivery.
- This is a free service and not a compelling & legally binding agreement or a liability on our part.
- We don't charge anything extra from our customers for this service.
- Delivery-related delays might occur in hilly regions like North-East, Himachal Pradesh, J&K, Uttarakhand, or any other remote area or inaccessible area.
- After ordering, you will receive an SMS/Email/WhatsApp message for order confirmation from our courier, WareIQ. Customers are requested to confirm the order by clicking on the link. Orders are dispatched only after order confirmation.
- All our orders are dispatched at 1 P.M. every day. Any order placed after the cut-off time of 1 P.M. will be treated as the next day order & will be dispatched the next day. The next day delivery is calculated on the basis of the dispatch date.
- Redhorns can not be held responsible for any delays for whatsoever reason.
- Return/exchange requests will not be entertained due to delivery-related delays.
- Redhorns cannot be sued for the delayed delivery for whatsoever reason.
- For delivery, we're dependent on our delivery partners. Any disruption due to weather, network, traffic, bandh, unavailability of flights, restrictions imposed by authorities, etc. might delay the delivery.
- The delivery policy also applies to returns/exchanges.
- Customers are usually updated about their order status through email, SMS & WhatsApp. Customers are requested to check the status of their order and attend to the calls placed by the courier partner or Redhorns.
- If the customer is unavailable at the delivery location, customers are requested to arrange the delivery/pickup.
- Terms & Conditions are liable to change and Redhorns reserves the right to change them at any point in time without any announcement.
- By placing the order, customers agree to the above-mentioned terms and conditions.